Shipping Policy

1. Shipping Rates and Delivery

• Domestic Shipping: We offer standard and expedited shipping options within India. Shipping rates are calculated at checkout based on the delivery address and the shipping method selected.
• International Shipping: We ship to select international destinations. Shipping rates and delivery times vary by location and will be calculated at checkout.
• Free Shipping: All orders qualify for free standard shipping within India.

2. Order Processing Time
Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

3. Shipping Times

• Standard Shipping: 2-3 business days.
• Expedited Shipping: 4 business days.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.

4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.

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Return and Refund Policy

1. Return Eligibility
To be eligible for a return, please ensure that:

• The item was delivered within the last 2 days.
• The item is unused, in its original condition, and in the original packaging.
• You have the receipt or proof of purchase.

2. How to Initiate a Return
To initiate a return, please follow these steps:

• Contact Us: Email us at [support@nutario.com] with your order number, the item(s) you wish to return, and the reason for the return.
• Return Authorization: We will review your request and provide you with a return authorization number and instructions for returning the item(s).
• Ship the Item: Pack the item(s) securely in the original packaging and include your receipt or proof of purchase along with the return authorization number. Ship the item(s) to the address provided in the return instructions.

3. Return Shipping Costs
You will be responsible for paying the shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refunds
Once we receive your returned item(s), we will inspect them and notify you of the status of your refund. If your return is approved, we will process your refund to your original method of payment. Please allow upto 7 business days for the refund to be credited to your account.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [support@nutario.com] with details of the issue and your order number.

6. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account or credit card statement again. It may take some time for the refund to be officially posted. If you still have not received your refund, please contact us at [support@nutario.com].

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Contact Us
If you have any questions about our shipping, return, or refund policy, please contact us at:

Nutario
Email: [support@nutario.com]